IT Systems Operations & Maintenance

We have the resources and experience you can count on

SelectTech manages the day-to-day functions of the Network Control Center/Network Service Center to include network design, implementation, security solutions, and Tier 2/3 technical and help desk support.

In today’s complex environments SelectTech understands the need for convergence that includes end-to-end security with network planning and assessments paired with the development and implementation of Continuity of Operations Planning projects. Here is a small list of SelectTech’s IT capabilities:

• Network & Datacenter Operation Services: Network design and management, server administration, enterprise system/patch management, and technology refresh/insertion.
• Customer Service/Telecommunications Services: Client support administration, service desk and Help Desk operations & support; inside and outside plant cable installation and repair services.
• Information Assurance: Incident Process Management and Information Security.
• Software Development & Support Services: Software management, asset management, software engineering, release/version management, and legacy system management.

Base Telephone System Services

On-site management of all aspects of the Base Telecommunications System (BTS):

• Metropolitan Area Network Management,
• Telephone systems maintenance services
• Base Distribution System Support
• Customer premise equipment
• LAN and Video Teleconferencing (VTC) Administration
• Rapid response to service outages and alarm notifications.